1. Introduction

Welcome to the Shreekumar Residency Hotel Room Booking Website. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and use our services. By accessing or using our website and services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1. Personal Information: When you use our website and services, we may collect personal information, such as your name, contact information (including email address and phone number), payment information, and any other information you provide to us.

2.2. Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, and device information, to improve our services and user experience.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1. To process your room reservations and payments.

3.2. To communicate with you regarding your bookings and to send booking confirmations and updates.

3.3. To provide customer support and address your inquiries and requests.

3.4. To improve our website and services, including analyzing user behavior and preferences.

3.5. To send promotional materials, newsletters, and other marketing communications, if you have opted in to receive them.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following entities for specific purposes:

4.1. Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and email marketing platforms.

4.2. Legal Compliance: We may disclose your information if required by law, to protect our rights or the rights of others, or as part of a merger, acquisition, or sale of assets.

5. Security and Data Retention

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect non-personal information about your browsing activity on our website. You can manage your cookie preferences through your browser settings.

7. Your Choices

You have the right to access, update, and correct your personal information. You can also opt out of receiving marketing communications at any time by following the instructions in the communication or by contacting us.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The most recent version will be posted on our website with the date of the last update.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [contact information].